AFTERPAY FAQs
Afterpay is only available to customers with an Australian/New Zealand billing address.
Customers with international billing addresses will not be able to create an Afterpay account.
Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.
To request an adjusted payment schedule, contact Afterpay's Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.
Phone Number: 855-289-6014
Standard hours: Monday through Saturday 5AM to 5PM (PST)
Afterpay orders are delivered within our standard shipping time frames like any other order from Skin Virtue.
Visit Skin Virtue's Shipping Page for more information HERE.